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INFOLINE801 77 29 29

The ABCs of Energy

What do electricity distribution, connection group and active power mean?
You can find answers to these and other questions below.

For a compilation of the glossary, we referred to the following sources:

- Energy Law
- glossary available on


Company mission statement

A company's set of fixed aims and targets. It includes values espoused by the company's management and the basic direction of its actions. The company's mission statement defines its identity and organisational culture.

Corporate social responsibility (CSR)

A strategy which assumes voluntary consideration by the company of social interests when working towards its economic goals. CSR assumes care for ethical principles, employee rights, human rights, social surroundings and the natural environment. Corporate social responsibility should, alongside the company's economic ambitions, be an integral part of the company's policy.

Ethical code

A set of regulations governing moral life. An ethical code in business indicates specific behaviours by the organisation, as well as general indications of the reliability and honesty required in business and taking action in support of social development which is nor counter to the social norms and customs of society as a whole.

Global Compact

Global Compact is an initiative by the UN Secretary General Kofi Annan, which constitutes a challenge to business to follow ten basic principles of human rights, workers' rights, environmental protection and fighting corruption when carrying out its activities. Global Compact promotes Corporate Social Responsibility - CSR. These are: Human Rights - Supporting and respecting human rights accepted by the international community. - The elimination of all cases of human rights violations by companies. Labour standards - Respecting the freedom to associate. - Eliminating all forms of forced labour. - Ending child labour. - Effectively countering discrimination in employment. The natural environment - A preventative approach to the natural environment. - Taking up initiatives aimed at promoting responsible ecological attitudes. - Implementing and propagating environmentally friendly technology. Fighting corruption - Fighting corruption in all its forms, including extortion and bribery.


a measure and index of progress for all a company's employees and information for the business environment as to the principles applied in a given company and its expectations regarding its partners.

Interested parties

Entities (people, communities, institutions, organisations, government agencies) which may affect business or are affected by its actions (employees, customers, suppliers, NGOs, owners, supervisory boards, etc.).

Local community

The people inhabiting a given area, connected by social ties, common tradition and culture. The local community consists of the inhabitants of the countryside, a town, district or commune.

SA8000 Standard - Social Accountability 8000

SA8000 international standard serves to verify independently the requirements of social accountability which a given company should meet. The standard's requirements consist of nine criteria: not employing children, not using forced labour, meeting basic workplace health and safety requirements, the freedom to associate and the right to collective negotiations, not discriminating, not applying physical or mental force against workers, respecting legislation regarding the allowable number of working hours and ensuring remuneration no lower than legally required. The last and most difficult criterion requires companies to include social policy in their management system and create mechanisms for perfecting and checking this.

Settlement period

the period between two subsequent settlement readings of the indicators in the measuring and settlement system.

Social dialogue

An exchange of information and presentation of positions and attitudes regarding social problems and questions, among parties which may be public institutions, businesses and NGOs. This is a way of representing the interests of individual parties. The source of its success is reliable information between parties, and joint action.

Social programme

Actions planned to solve or prevent a defined social problem. It can be implemented jointly or independently by public institutions, business and social organisations.

Social report

A report published by a company containing an all-round presentation of its strategy and social policy. It takes into account the economic, social and ecological aspects of the company's business.

Sustainable development

The road to social and economic development in harmony with the natural environment. The idea of sustainable development calls for skilful use of resources (social, human and those of the planet) in such a way that they can also be used in the future.

Workforce volunteering

This involves a company's employees committing themselves to voluntary work on behalf of social organisations. The volunteers carry out various types of work for those in need, using their skills and abilities, while at the same time developing their talents in other areas. A company supporting an employee in these actions (depending on its organisational culture): delegates an employee to work as a volunteer during working hours, provides material assistance and logistical and financial support.

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