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INFOLINE801 77 29 29

PKP Energetyka S.A. launches LiveChat – a new online customer communication channel

PKP Energetyka S.A., as one of the first companies on the power market, has launched LiveChat, a new communication channel for customers. The system operates on the recently started commercial infoline of PKP Energetyka S.A. A special messaging program has been installed at, which is another solution improving customer contacts. LiveChat works in a similar manner to typical online chat rooms, allowing live conversations with the company’s consultants free of charge.

We want to be close to our customers and adapt our services to their ever-changing lifestyles. Contacting the company without leaving your home or reaching for the phone, these are undoubtedly advantages of the tools we have launched. “LiveChat ensures an easy and comfortable way to access all necessary information about our company ” said Grzegorz Grabowski, member of the Management Board, Commercial Director of PKP Energetyka S.A.

LiveChat is available for everyone. An answer to your question is provided at once. LiveChat provides access to the company’s offer, products and services.

LiveChat is intuitively simple to use and completely free of charge. We are convinced that we provide our customers with a tool, which can meet their expectations” added Grzegorz Grabowski.

Contact via LiveChat is available from Monday to Friday from 8:00. to 18:00. All this time, PKP Energetyka S.A. can be contacted via the commercial infoline by calling 0 801 77 29 29.

Last modified: 2/29/2016