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INFOLINE22 474 19 00

Become a customer

Step 1 – Call us

Find out more about the details of our offer. Contact the Customer Service Centre ) using the contact form or call 801 77 29 29 (Infoline).

Step 2 – Sign a contract

Sign a master contract and empower us to carry out the supplier transfer. We will handle all formalities connected with the electricity and natural gas supplier transfer on your behalf. We will deal with:

  • contract termination
  • application verification
  • determination of the seller transfer date
  • reading of the metering system
  • assignment of the metering and billing point
  • submission of the meter readout to the current and new sellers

The seller transfer procedure causes no interruption in electricity and natural gas supply or any change in the currently operated system.

Step 3 – Enjoy it

Welcome to the group of PKP Energetyka customers.

The sellers who intend to sell electricity to customers connected to the distribution network owned by PKP Energetyka S.A. are obliged to conclude a distribution service contract (General Distribution Contract) with PKP Energetyka S.A. The information on relevant procedures can be obtained from (Detailed Part – Distribution System Balancing and the Distribution Service Purchase and Sales Department (tel. no. (22) 392 46 10 or (22) 392 46 00, fax: (22) 47 474 44 73).

Entities involved in commercial balancing (POB), those willing to perform commercial balancing of the consumers, are obliged to conclude a relevant distribution service contract with PKP Energetyka S.A. The information on relevant procedures can be obtained from - Detailed Part – Distribution System Balancing and the Distribution Service Purchase and Sales Department (tel. no. (22) 392 46 10 or (22) 392 46 00, fax: (22) 47 474 44 73).

List of electricity sellers with which PKP Energetyka has concluded electricity distribution service contracts (General Distribution Contract) to allow the seller to sell electricity to the consumers connected to the distribution network owned by PKP Energetyka S.A.

List of electricity sellers – download the PDF file

List of commercial balancing entities (POB) with which PKP Energetyka has concluded distribution service contracts to allow commercial balancing of the customers connected to the distribution network owned by PKP Energetyka S.A.

List of commercial-balancing entities – download PDF

Pursuant to Art. 9c (3a) of the Energy Law, PKP Energetyka S.A. participates in the configuration of the locations of balancing performed by other operators connected to the transmission network, those who provide measuring operator services for PKP Energetyka in that scope.

Data of measuring operators – download PDF

The sellers who intend to perform the electricity sale contract with URD connected to the network owned by PKP Energetyka must conclude a commercial balancing contract with the operator.

Documents to download:

NOTE! Please submit your seller transfer application to:
PKP Energetyka S.A.
Electricity Distribution Division in Warsaw
01-218 Warszawa, ul. Sławińska 7/9

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