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INFOLINE801 77 29 29

Customer service contact

Dear Customers,

for the sake of your health and safety of our employees, from Friday, March 13, the contact with the Customer Service Office (electricity sales) and Distribution Regions (electricity distribution) is possible only through remote channels.


Customer Service Office (electricity sales):

  • Phone: 801 77 29 29 or 22 474 19 00, from 08:00 a.m. to 4:00 p.m.
  • E-mail: bok@pkpenergetyka.pl
  • Postal address: Wydział Obsługi Klienta, ul. Sławińska 7/9, 01-218 Warsaw

The employees of PKP Energetyka S.A. will contact you by phone to confirm the receipt of agreements and agree on the date of the electricity connection.

 

Distribution Regions (electricity distribution):

Eastern Distribution Region:

  • Phone: 22 39 24 361 or 22 39 24 695, from 8:00 a.m. to 3:00 p.m.
  • E-mail: erd1@pkpenergetyka.pl
  • Postal address: PKP Energetyka S.A., Wschodni Rejon Dystrybucji, ul. Sławińska 7/9, 01-218 Warsaw.

Central Distribution Region:

  • Phone: 42 205 53 78, from 8:00 a.m. to 3:00 p.m.
  • E-mail: erd2@pkpenergetyka.pl
  • Postal address: PKP Energetyka S.A., Centralny Rejon Dystrybucji, ul. Tuwima 28, 90-002 Łódź.

Southern Distribution Region:

  • Phone: 12 351 59 55 or 12 351 59 51, from 8:00 a.m. to 3:00 p.m.
  • E-mail: erd3@pkpenergetyka.pl
  • Postal address: PKP Energetyka S.A., Południowy Rejon Dystrybucji, ul. Kamienna 14, 31-403 Kraków.

Western Distribution Region:

  • Phone: 697 042 133 or 61 633 39 83, from 8:00 a.m. to 3:00 p.m.
  • E-mail: erd4@pkpenergetyka.pl
  • Postal address: PKP Energetyka S.A., Zachodni Rejon Dystrybucji, ul. Taczaka 10, 61 - 818 Poznań.

Northern Distribution Region:

  • Phone: 697 042 110 or 89 697 84 10 ext. 11, from 8:00 a.m. to 3:00 p.m.
  • E-mail: erd5@pkpenergetyka.pl
  • Postal address: PKP Energetyka S.A., Północny Rejon Dystrybucji, ul. Dworcowa 5, 14-200 Iława,

The employees of PKP Energetyka S.A. will contact you by phone or e-mail to respond to the letters.

 

We kindly ask your understanding and wish you good health.

Ostatnio zmodyfikowano: 3/20/2020